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1:00-1:30 |
Registration and Light
Refreshments
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1:30-2:30 |
Welcome and Introduction
Lisa Norberg, Director of Public Services, UNC University
Libraries
Panel Discussion
Kawanna Bright
Instructional Services Librarian, DH Hill Library, NCSU
Elizabeth Gorman
Coordinator of Evening Services, James E. Shepard Memorial Library, NCCU
Suchi Mohanty presentation
Collections & Research Services Librarian, Undergraduate Library,
UNC
Michael Peper presentation
Librarian for Math & Physics, Perkins Library, Duke
Panelists will discuss services assessment strategies in TRLN,
including collaborations with faculty, other campus service units,
and prioritizing services in tough economic circumstances.
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| 2:30-3:30 |
Reconsidering Library Services using
Undergraduate Assessment Techniques
Susan Gibbons, Keynote
Vice Provost and Dean, River Campus Libraries
University of Rochester
In 2007, researchers at the University of Rochester published
"Studying Students: The Undergraduate Research Project at the University
of Rochester." Susan Gibbons, co-editor of this groundbreaking
anthropological and ethnographic study of student research and writing
behavior, will share outcomes in her library in the wake of these
findings. Specifically, Gibbons will address changes made in hours,
instructions, fines, writing tutor cross-training, and delivery.
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| 3:30-3:45 |
Break
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| 3:45-4:15 |
Small Group Discussions
Groups will have the opportunity to react to the panel discussion
and keynote, and explore ways that TRLN libraries can share or even
collaborate on assessment strategies.
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| 4:15-4:45 |
Facilitated Group Reports and Wrap-Up
Susan Gibbons
Diane Harvey
Head, Instruction & Outreach, Perkins Library, Duke
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